We do our best to respond to the needs of our customers, and more and more customers are requesting our music in download editions. Downloads are convenient, quick, a save a customer on the price of postage.
However, due to the nature of a download edition license, we cannot refund purchases of download editions.
We sell downloads with metered access. That means you cannot have unlimited downloads of the same file. However, if you have difficulty downloading a purchase and the metered access shuts you out, then please contact us. We can usually fix the problem for you, and you do not have to purchase another download edition.